Text-Back App

What it does

Text-Back App is coming soon. When a customer calls and nobody picks up, it sends one text from the business's own number offering help, so the lead stays warm instead of going to voicemail.

It only ever texts people who contacted the business first by calling. One follow-up text goes out for an unanswered call, and anyone can reply STOP to opt out or HELP for help.

Every missed call and the text sent back are logged for the business. The business can also set simple automatic replies to common questions, such as opening hours or location.

Read exactly how messaging works on the Text-Back App messaging page.

• One text per missed call
• Replies STOP and HELP are honored

How it works

Starts when

A customer calls and the call goes unanswered.

What it does

Sends one text from the business's number offering help.

Who gets it

Only people who contacted the business first.

Pricing

Price to be set